Frequently Asked Questions
Everything you need to know about your Segway Navimow experience in Europe.
Which European countries do you ship to?
We currently offer standard and express shipping to most EU member states, including Germany, France, Italy, Spain, the Netherlands, and Scandinavia. Shipping costs and delivery times vary by region.
How does the Navimow differ from traditional robotic mowers?
Unlike traditional mowers that require perimeter wires, the Segway Navimow uses EFLS (Exact Fusion Locating System) and satellite positioning to navigate your lawn with centimeter-level precision.
What is your return policy for robotic mowers?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your Navimow, you can return it in its original packaging. Please note that used blades or damaged units may be subject to a restocking fee.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and SEPA bank transfers for a seamless checkout experience.
Does the Navimow come with a warranty?
Yes, all Segway Navimow units purchased through our official European store come with a standard 2-year limited warranty covering manufacturing defects and hardware failures.
What happens if my garden has poor satellite reception?
The Navimow utilizes vision-based sensors to supplement GPS signals. However, we recommend using our 'Checklist' tool before purchasing to ensure your garden layout is compatible with satellite technology.